Privacy Policy

At Bridgeway Accountants & Co Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully.

1. Who We Are

Bridgeway Accountants & Co Ltd is a company registered in England and Wales (Company No. 17020019). Our registered office is located at:
50 Princes Street Ipswich Suffolk IP1 1RJ United Kingdom

For any privacy-related questions, you can contact us at: Info@bridgeway-accountants.com

2. Information We Collect

We may collect and process the following types of information:

• Identity Data: name, title, date of birth, gender.
• Contact Data: billing address, delivery address, email address, telephone numbers.
• Financial Data: bank account details, payment card details, tax information, VAT records.
• Technical Data: IP address, browser type, time zone, operating system.
• Usage Data: how you use our website and services.

3. How We Collect Your Information

We collect information through:

• Direct interactions: when you fill in forms, contact us via email, phone, or post.
• Automated technologies: cookies and similar tracking technologies as you navigate through our site.
• Third parties: HMRC, Companies House, credit reference agencies, or payroll providers.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use it for:

• Providing bookkeeping, payroll, VAT, and financial management services.
• Complying with legal or regulatory obligations (e.g., filing with HMRC or Companies House).
• Managing our relationship with you (notifications, updates, customer support).
• Improving our website and services.

5. Legal Basis for Processing

We rely on the following legal bases:

• Performance of a contract — to deliver the services you have engaged us for.
• Legal obligation — to comply with tax, anti-money laundering, and company law.
• Legitimate interests — to run our business, improve services, and prevent fraud.
• Consent — where you have explicitly agreed (e.g., marketing emails).

6. Data Sharing and Disclosure

We may share your information with:

• HMRC, Companies House, and other UK regulators as required by law.
• Third-party service providers who support our operations (e.g., cloud accounting platforms, payroll software, IT support). All processors are GDPR-compliant.
• Professional advisors such as lawyers or insurers when necessary.

We never sell or rent your personal data to third parties.

7. International Transfers

We primarily store data within the UK and European Economic Area (EEA). Some of our third-party providers may operate outside the UK/EEA; in such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, or disclosure. All data is encrypted in transit and at rest where possible. Access to personal data is limited to employees who need it to perform their duties.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, financial records must be kept for 6 years under UK tax law.

10. Your Rights

Under UK data protection law, you have the following rights:

• Access: request a copy of the information we hold about you.
• Rectification: ask us to correct inaccurate or incomplete data.
• Erasure: request deletion of your data where there is no good reason for us to keep it.
• Restriction: ask us to suspend processing your data in certain circumstances.
• Data portability: request transfer of your data to another service provider.
• Object: object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at Info@bridgeway-accountants.com. We will respond within one month.

11. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device. You can set your browser to refuse cookies, but some parts of the site may not function properly. For more details, see our separate Cookie Policy (available on request).

12. Third-Party Links

Our website may contain links to external sites (e.g., HMRC, Companies House). We are not responsible for the privacy practices of such sites; we encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:

Email: Info@bridgeway-accountants.com
Phone: Coming soon
Post: Bridgeway Accountants & Co Ltd, 50 Princes Street Ipswich Suffolk IP1 1RJ United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

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